Chapter 37 This customer service has something special

Chapter 37 This customer service has something special

"Verify? What else do you need to verify?"

The customer service lady showed a trace of disdain and said without thinking.

"Whether it is fake or not, don't you know it yourself? Hundreds of thousands of people help you cut a mobile phone? Do you think this is realistic?"

"Who do you think you are? Are you a star?"

As this sentence fell, her patience was completely wiped out.

Hundreds of thousands of people help you cut a mobile phone, no matter how she looked at it, it was unrealistic.

So without thinking about it, she directly judged Chen Feng as a fake order.

Then.

Before Chen Feng could speak, she hung up the phone again.

"666! This customer service! It's so arrogant!!"

"You didn't even verify it, and directly judged that someone was a fake order?"

"With this attitude, I will give a bad review."

"I have seen a lot of customer service, but I have never seen such an arrogant customer service."

"If I can, believe it or not, I will pull the network cable over and beat her up now!"

In response, Chen Feng chuckled, interacted with the fans for a few words, and then continued to call the manual customer service hotline.

But unfortunately, the customer service representative who received him this time was the same customer service representative as before.

"Are you done yet?"

Seeing Chen Feng calling in again.

The customer service representative couldn't help but said, "Didn't I tell you that your problem has been solved?"

"Solved? Are you mistaken? It's your problem that has been solved, not mine, and I'm your customer. Is this how you talk to your customers?"

Chen Feng frowned and said what he was unhappy about.

It wasn't that he was deliberately looking for trouble, but the attitude of this customer service representative was too arrogant, which made people feel very uncomfortable.

"Haha? What's wrong with me talking? You, a fake order offender, have the nerve to say that to me?" The customer service representative said coldly.

"A fraudster? What makes you say I'm a fraudster?" Chen Feng was not affected at all, but said calmly: "Do you have any evidence?"

"Evidence? Do you need evidence? Use your stupid head to think about it. You've made hundreds of thousands of orders at one time, and you still have the nerve to ask me for evidence?"

The customer service girl sneered, her tone was like being laughed at by someone who was angry, "As a fraudster, you're not professional at all. If you make a few tens of thousands, maybe some people will believe it, but with hundreds of thousands of orders, if I may be frank, you're not a fraudster?"

"I'm telling you, I'm already very polite when I talk to you now. If you don't agree, go and complain to me if you have the guts!"

After that.

The phone was hung up again.

Not only that, she also blocked Chen Feng's phone number so that Chen Feng couldn't call in.

"Huh? You blocked me too?"

Chen Feng made another call, but the customer service staff who received him were all robots.

He spread his hands helplessly, "Brothers, look at what the customer service has become now? We legitimately participated in this event, but wasted so much time."

"But in the end? Not only did we not get the customer treatment we deserved, but we were also criticized by others as a fraudulent order-stuffing offender?"

"This store is so big and bullying, it doesn't have to be like this, right?"

You know, I have wasted almost two hours, and the last few dollars left have not been cut down, and they are stuck.

After working so hard for so long, it turned out to be a waste of time.

No one would be willing to accept this, right?

Moreover, the attitude of this customer service also made Chen Feng feel very unhappy.

Not only him.

Even the water friends in the live broadcast room were overwhelmed.

It's okay to have a bad attitude, but to directly accuse someone of being a fraudulent order-stuffing offender without any evidence, no matter which one, they can't stand it. ŴŴŴ.

"Let me tell you a joke. A million troops can't even cut down a few dollars."

"I guess even if more than a billion people cut together, they may not be able to cut down the price."

"By the way! Didn't she ask us to complain just now? Okay! Let's do as she wishes!"

"Brothers! I've already complained on the app, you guys hurry up and follow up!"

"Go for it! Isn't this obviously a malicious fraud against consumers?"

"Arrogant! I'll let you continue to be arrogant!"

"I'll complain to all your departments!"

That's it.

The water friends instantly switched from bargaining to complaining.

Crazy clicks to complain.

...

At the same time.

Inside the bottle knife.

This sudden scene also caused a serious impact on the entire customer service department.

"What's going on? Why are there so many complaints for no reason?"

The operations manager was confused.

Looking at these piles of complaint letters, he was dumbfounded.

These complaints in just a few minutes have already caught up with their complaints in a year!

Complaints can cause reputational damage to the company.

If the superiors find out that he has received so many complaints in one day, will he still be a manager?

Thinking of this, the operations manager immediately checked the content of these complaints.

"Hundreds of thousands of people cut off a mobile phone at the same time?"

After reading the content of these complaints, the operations manager's face changed drastically.

Planning this event is about participation.

Because if you want traffic, you must offer some benefits to attract people's attention.

And this event mainly takes advantage of consumers' mentality of being greedy for small bargains to gain more publicity and promotion.

He has never thought that someone will be able to successfully cut it off.

To put it bluntly, this is just like looking at plums to quench thirst, you can only look at them, but you can't eat them.

An employee said in panic: "Manager, the whistleblower also said that the event we held was suspected of being false, which was completely inconsistent with the content described in the event! They have sued us!"

"What!!!"

The operation manager was stunned.

But soon, he calmed down and said.

"They have no evidence, and even if they sue, it will not succeed."

The employee hesitated for a moment and said: "I heard that the whistleblower is an anchor, and he is also a million-popular anchor. He participated in this event almost live broadcast... That is, he has at least tens of thousands of witnesses."

"..."

As soon as this sentence came out, the operation manager's fluke mentality was instantly broken.

An anchor with millions of popularity?

Although it is not a top anchor, it is already a big anchor.

And this also explains why there are so many people helping to cut orders!

"Manager, what should we do now?" The employee said with some concern.

"What else can we do?" The operations manager thought for a moment and replied, "Help him place the order successfully! And then give him the phone!"

After all, the content of this activity is a phone.

As long as Chen Feng can place the order successfully, everyone will have nothing to say.

He also continued: "Also, discuss with him immediately. We are willing to compensate him for some of his losses as compensation for last night."