Chapter 215 The courier was lost
"Brothers, I will find someone to distribute the melons I drew last time to you in a few days."
"And to express my apology, I will give you another benefit today!"
“The content of this bonus is to draw ten of the latest Pineapple mobile phones!”
“Send a barrage to participate!”
Chen Feng said to everyone in the live broadcast room.
The previous watermelons were all damaged, so he could not distribute them to the winning watermelons normally.
In the next few days, he will arrange for Liu Huaqiang to handle it. As long as nothing happens, these melons should be successfully distributed to the winning water friends soon.
After all, this is also the first time he has distributed benefits to fans in his fan club.
But he didn't expect to encounter such a thing, which made him feel uncomfortable.
Ever since, Chen Feng decided to smoke ten mobile phones in the live broadcast room to compensate.
[Take out your cell phone? Brother Feng is so awesome! ! ! 】
[Excuse me for asking, the melon is guaranteed to be ripe, but is this phone safe? 】
[Hey, look at what you said, can't Brother Feng give you a living egg? 】
[What I am more concerned about is whether I will often encounter accidents when I go out after using the mobile phone given by Brother Feng. 】
[An accident is a trivial matter, but I am afraid that no one will be there as I walk. 】
【……】
That's when the water friends were talking.
Chen Feng suddenly received an express text message.
[Hello, your express delivery has been delivered. Please go to the express storage point at the door to collect it. 】
Chen Feng's eyes lit up when he saw this news.
This should be the mobile phone I ordered online.
He ordered a total of ten latest Pineapple mobile phones online yesterday.
This is for the lucky draw for water friends in the live broadcast room today.
"Brothers, please wait for me."
"I'm going to pick up a courier first. When I come back, I'll live stream my phone for everyone!"
That's all.
Chen Feng immediately put on his shoes and went downstairs to pick up the express delivery.
In about five minutes, Chen Feng arrived at the designated pick-up location for express delivery, and then found one of the express cabinets and opened it according to the receipt code on his mobile phone.
However.
After opening the express cabinet, he didn't find anything inside.
Looking at the empty cabinet, Chen Feng scratched his head.
Although it is common for express delivery to be stolen at delivery points, his cabinet needs to be scanned to open, so the possibility of being stolen is very small.
Then, there are only two possibilities.
The first is that the courier directly presses the delivery button before the courier has been delivered.
The second type is that the courier puts it in the wrong cabinet or reports the wrong cabinet information.
Ever since.
Chen Feng immediately dialed the courier's phone number, intending to ask for details.
"Hi, hello, I would like to ask, where is my express delivery?"
"Please show me your mobile phone number."
"135XXXXXXX"
"It's Mr. Chen, right?"
"Yes."
On the other end of the phone, the courier responded: "That's right, we can't find your express at the express station. In this case, it should have been accidentally lost during transportation."
"Accidentally lost it during transportation?"
Chen Feng was slightly confused: "In other words, your company lost my express delivery?"
The courier nodded and said: "Yes, you can just report it directly to our company's customer service. Your express delivery is insured, and they will compensate you for the losses."
Finished.
The phone was hung up.
Chen Feng also returned home directly.
The courier was lost, and he had no choice but to follow the courier boy's method.
Although it is a bit troublesome, as long as the express company can compensate.
After all, there are ten mobile phones in it, the total value of which is at least over 100,000.
"Brothers, the mobile phone lottery may be a little late because the mobile phone used for the lottery was lost by the courier company when it was sent. I need to file a claim with them now."
After arriving home, Chen Feng sat directly back in front of the live broadcast computer.
[Did the courier company lose the courier? 】
[And it’s a mobile phone? 】
[Brother Feng, you have to be mentally prepared for this. 】
[Now these express delivery companies have become bigger and stronger, and their services have become worse and worse. 】
[I was just like you last time. The courier was lost during transportation. I called the courier company to claim compensation, but they told me that the courier was lost and they could only pay me seven times the shipping cost. The main thing is, My stuff is worth several thousand! 】
[It’s really a shame that I’m so sorry. 】
Look at this barrage in the live broadcast room.
Chen Feng smiled slightly: "My situation is different from yours, because my mobile phone is insured. According to the contract stipulations on the insured price, they can claim more than seven times the shipping fee."
According to the regulations of express delivery.
If the item is not insured when mailed, seven times the normal shipping fee will be compensated.
But if it is insured, then the compensation will be based on the insured price.
Simply put, when sending some valuable items, it is best to insure the value of the items.
Otherwise, if something is lost, the courier company will not care how valuable your item is, and will always pay seven times the shipping fee.
The next moment, Chen Feng quickly dialed the customer service number of the express company.
As usual, after dialing the phone, he subconsciously turned on the hands-free function.
Express customer service: "Hello, we are Shunfeng customer service. How can we help you?"
Chen Feng: "Your company lost my express delivery, I want to apply for compensation."
Express customer service: "Okay, please tell me the express delivery number."
Chen Feng: "135XXXXXX."
Express customer service: "Sir, it is confirmed that your express delivery was lost during transportation. According to our company's regulations, lost express delivery will be compensated at seven times the freight. Do you have any questions about this compensation?" ŴŴŴ.
Chen Feng: "My express delivery is all insured, you can check carefully."
"..."
Probably after a while.
The express customer service then said: "Sir, we have re-verified your order. The total cost of the insured product for this time is 10,000 yuan. At that time, we will pay you 10,000 yuan in compensation."
Express customer service is also very straightforward.
But Chen Feng was confused.
This mobile phone is indeed worth 10,000 yuan.
But the problem is, he has ten of them!
This compensation of 10,000 yuan is only one-tenth!
Chen Feng narrowed his eyes and continued: "I have a total of ten mobile phones here, with a total value of about 100,000. What do you mean by paying 10,000?"
The express customer service said: "Sir, although you chose to insure the price when you sent the package, your insured fee is 10,000 yuan. This means that you have agreed. If the express delivery is lost, we only need to pay you a compensation of 10,000 yuan." Ten thousand yuan in compensation.”