Chapter 761 Assault on the first client

In the end, Liu Xin was sent away by Nanyi. She had a good night's sleep and continued to work the next day.

In order to cope with the time difference in Europe, Yiwan International's working hours are more flexible. You can arrive before ten o'clock in the morning, and the off work time will be later, usually around ten o'clock in the evening.

Although the rules are so, except for Liu Xin, everyone else will arrive in the early eight o'clock.

When you arrive, you don’t just sit down and start calling. The average international long-distance call is 20 yuan per minute. If you make a call, if the other party says "no need" or if you answer the phone and hang up, the 20 yuan will be gone.

The cost is too high, so before each call is made, limited information must be used to deliberate all possible situations that may be encountered, scenario simulation must be done first, and relevant product information must be memorized.

Before going to work, Nanyi went to the pier. There was no product information before, and it was delivered with the ferry today. There were materials from Hangzhou and air express from abroad.

After getting the materials, Nanyi brought them back to his office, and after some screening, those that were not suitable for distribution were eliminated, and then he brought two stacks of materials that had been screened and classified to Su Meng's office.

As soon as he put the two stacks of documents on Su Meng's desk, Nan Yi clapped his hands to attract the attention of the three of them.

"This pile is related to silk fabrics, including product types and process standards. This pile is the information brought back from abroad, which also contains product information. In addition, there are lists of companies participating in Milan and Paris Fashion Weeks in the past few years. .

When you memorize product information, you must memorize it until you know it. Don’t make a phone call halfway, and you have to search for information temporarily.

Each of you has a phone, use your own, don't use someone else's, and I will count how much phone bill you spend every month, and the amount of phone bill will affect your commission.

For a bill of 100,000 yuan, if tens of thousands of yuan are lost, I don't know who we are working hard for.

Last week, I told you about telemarketing techniques..."

Nan Yi patted the documents on the table, "Now, I'll find the documents for you too, especially this pile of foreign documents, 70% of the companies in it need silk fabrics, look at it carefully, figure it out carefully, every time you type it out Every phone call needs to be targeted.

The first order is a good start, regardless of the size of the order, after deducting the telephone charges, as long as the company can maintain its capital, one of you will not only get a commission, but also get an extra reward of 20,000 yuan.

The era of 10,000 yuan households is about to pass, and the era of 100,000 yuan poor households is coming. The land under your feet is called a special zone. It is the front line of reform and opening up, and it is a place where miracles can be created.

Don't be surprised by the basic salary of 300 yuan, don't make phone calls to your family and friends without paying your own money just to take advantage of the company. Be a wave of the times.

Work hard and work hard for yourself! "

Nan Yi clapped his hands again, no longer wasted blood, but randomly selected a few materials from the pile of materials, and sat at an empty desk to study them carefully.

In three days, he had to settle a potential client, and he wanted Su Meng and the others to see the light.

The use of telemarketing in foreign trade is actually quite nonsense. No matter how powerful the technique is, if telemarketing wants to take the first step, it has to cast a wide net and make a large number of calls with a list. This is something that Yiwan International cannot do at all. It turns out that the phone bill is too expensive, and if you really want to pick up the phone and make nonsense calls, not to mention Nan Yi himself, Nan's estimated that he won't last for a year.

The reason why Nanyi is doing this now is nothing more than that the current situation of the silk industry is beneficial to Yiwan International's business development. In addition, the Autumn Fair will be held soon, and there is a time difference to contact those potential customers who have always intended to participate in the Autumn Fair. The business is considered a success when the customer connects with the unplanned factory silk of the nest silk factory.

Potential customers are developed by Nanyi himself with Su Meng and three people. On the nest silk factory, Nanyi plans to send Liu Xin to let her enjoy the feeling of being held in high esteem, and verify what she has learned by the way.

Supply and demand are a pair of bad friends. The two of them have been playing the game of comparing sizes for tens of thousands of years. Sometimes the supply exceeds the demand, sometimes the demand exceeds the supply, and occasionally the supply and demand balance.

The seller and the buyer are also a pair of good friends. One of them wants to cut each other's kidney, and the other wants to stab the other's heart. They get along very harmoniously.

In the era of purely planned economy in the past, all production had planned indicators, which can be said to be adjustments between units, and there was no real relationship between buying and selling. When entering the era of dual-track price system and the wind of market economy, there will naturally be "planning". outside" goods.

At the beginning, these high-priced unplanned products were still very popular, and the buyer was very attentive. When he saw the seller, he knelt and kowtowed, and said flatteringly, "Dear, just give me two tons of steel. Bar."

Later, the steel was still standing firmly in front of Nine Thousand Years, and anyone who saw it had to kneel and answer, but some products were no longer acceptable, and this one alone was able to dominate when there were no other branches. In an instant, life was tight.

But in the end, I am used to being nine thousand years old, my foundation is not good, the shelf can't fall down, I have to hold it up, so a funny scene appeared-buyer, you kneel down, I beg you today, buy a car The sickle that cuts leeks in our factory, I miss you so much, hurry up tomorrow, I will shake up again, and there will be a comeback, and I will give you a chance to thank my master.

There are also some industries, that is called Wang Xiaoer’s New Year’s Eve. Every year is not as good as every year. From the beginning, he was the role of grinding tofu. I don’t know what it’s like to be a master. For example, the nest silk factory, the most glorious day is the freedom of pants, hehe, It's still made of silk. It can be said that I am used to hard times. Even in a disaster year, I know which side of the trouser belt is better to bear hunger.

Naturally, they also learned to be flexible earlier, knowing what a customer is, and knowing that there is a kind of expense called hospitality. Liu Xin only needs to bring her business card and open a letter of introduction to Hangzhou, and the Nest Silk Factory over there will definitely accept it. Treat her warmly, eat outside the building, swim in the West Lake at night, and always be called by Liu Zong.

...

Nan Yi flipped through the information for a while, and delineated a Matt textile company in London as the target of his telemarketing. The office address of this company is in the chaotic St. Giles Rookery Apartment in the East End of London. I have seen with my own eyes that if it is a powerful and large company, it will never set up its office there, and 90% of Matt Textile is a small company.

The company is not big, so the positions will not be too complete. Most of the time, one person holds multiple positions, and it is easy to call the boss. In addition, the cost accounting method and operation mode of small companies and large companies are very different. Large companies have a complete range of positions. , The management cost is relatively high, but there are more people doing things. Many things can be dispatched by the company's personnel to do it by themselves, and the personnel salary cost and travel cost can be transferred to the supplier.

Therefore, the large orders of large companies undertaken by the factory usually have relatively low profit per piece, which is an order to win by volume, and may also be added with a long-term and stable label. If the profit is higher, then the production process and quality can be imagined. The standard will also be very high, and the yield rate is difficult to guarantee.

This is not the case for small companies. The cost of personnel salaries accounts for the majority of the company's costs. It is fatal for the company to support one more person and travel expenses.

For example, Matt Textile needs to import silk from Huaguo, but its size is not large, so it is difficult to lower the supplier's quotation. An intermediary company leaves all the troubles to this company, and Matt Textile only needs to pay the quotation it can accept.

Of course, in addition to the cost problem, there is also the problem that you are relatively unfamiliar with Huaguo, and you can't effectively understand whether it is the language or the way of doing things. Exporting a product to a foreign country is just a few steps, but these few steps can make People run and break their legs.

In the mid-to-late 1990s, foreign trade companies all over the country were caught in the cracks. They ate "cost meals" and "errand meals". In the final analysis, they all ate demographic dividends. As product quotations increase, a number of such foreign trade companies will fall.

The initial stage of Yiwan International is very suitable to start with this kind of business, earn some hard money first, and wait for a long time in the industry before slowly planning other things.

Thoroughly understand the information, and figure out how to make this call in my mind. Nanyi put down the information of Matt's company first, and continued to read other materials. The time is still too early. It is more appropriate to make the call at 4 o'clock in the afternoon or later. .

The morning time passed quickly, Yiwan International did not have a working meal, but defaulted to working overtime every day. Not only did it receive two yuan for lunch, but also three yuan was actually an overtime pay, but in name it was a subsidy for dinner.

Yiwan International’s working hours are from 10:00 am to 5:00 pm, with an hour and a half for lunch at noon. The actual working time is 5.5 hours a day and 27.5 hours a week. Absolutely low working hours, high wages, high welfare.

As for the three employees who went to get off work from 8:00 am to 10:00 pm, that was their voluntary behavior and had nothing to do with company rules. The company does not advocate overtime work, but in order to protect the freedom of employees, it does not object to overtime work.

Not advocating overtime work is definitely not hypocrisy. For those who do business, as long as they can bring orders to the company, they don’t have to come. It’s okay even if they are too lazy to come on a salary day. Send them home one by one, and help pick up the garbage when you leave.

The system and rules of a small company are farting, and only making money is the last word.

Nanyi’s lunch is made by Su Meng. Every morning, she will buy a few dishes and prepare them at the residence. Those that take a long time to cook will be prepared first, and they can be eaten as soon as they are warmed up at noon. There is food to eat.

A revolutionary dish, a fragrant wild onion tofu, and a Lei Gong bamboo shoot with a little extra shredded pork in it for Nanyi, and a Su Meng’s hometown dish, boiled dried shredded rice, which is just a simple accompaniment There are no bamboo shoots or chicken soup, but there are a lot of shrimps. After all, sea shrimps are not expensive here in Yecheng.

The taste of the wild onion should not be too fragrant, it is very stimulating to the taste buds. Put the wild onion on top of the rice, take a bite of the tofu fried on both sides until golden, and then take a bite of the white rice dotted with wild onion, the lips and teeth will be fragrant.

"What time will Cheng Hainan come over?"

Meimei finished a bowl of rice and added another bowl, so Nan Yi had time to ask.

"He still has to carry bags at the pier today, so he will come later."

"oh."

Nan Yi responded and stopped talking, and continued to concentrate on cooking. A plate of wild onions probably entered his stomach.

After dinner, Nan Yi went back to his room to wash up, and then lay down on the bed for a short rest.

In the afternoon, Nanyi no longer looked at the information on his own, but did data analysis with the other three people. Many companies are in the cities he has visited. He will analyze the area where the company address is located for the three people, and will also explain The thinking mode and working style of the people in the country where the company is located, as well as some taboos that should not be mentioned, etc.

Time flies, and it was a quarter past four in the afternoon. Nan Yi called Matt Textile.

Hearing the four women answering the phone, Nanyi adopted his established plan A.

"Hi ma'am, what's the weather like in London today?"

"Too bad, who are you, please?"

"I'm Adam. The weather in London is not bad for a few days throughout the year. No matter how bad the weather is, don't affect your mood. Make yourself a cup of coffee, walk to the window sill, and look at the outside with an attitude of appreciation. Rainscape is a good idea too, I hope the East Side doesn't hear gunshots today. Ma'am, what should I call you?"

The person on the other side of the phone didn't tell Nanyi his name directly, but asked again, "Mr. Adam, what's the matter with you?"

"Sorry, ma'am, your voice is so beautiful that I was so addicted to it that I forgot to talk about the business. That's right, I work for a silk trading company in Huaguo, and I want to chat with Mr. Matt about some silk business. "

"So, your call is from Huaguo?"

"Yes, kind and beautiful lady, please put Mr. Matt on the phone. Your voice is so charming that I forget that my long-distance calls cost £3 a minute. If you don't let Mr. Matt answer the phone, I believe my boss will drown me in the Thames."

Nanyi judged from the sound that the woman opposite should be a reasonable type, so he sold it out.

"LOL, really?"

"Yes, I'm serious, the Thames gives me bad memories, I fell into the water once while on a cruise ship."

"Adam, have you ever been to London?"

"Little girl, you are still asking."

Nanyi looked at the watch he put on the table just now, the second hand had almost completed two laps, and the minute hand was about to move for the second time soon.

"Yes, I lived in London for a while, just in Greenwich, maybe I still have a chance to buy you Ye Olde Cheshire Cheese, Susan, would you accept my invitation?"